"I understand that a cancer diagnosis is life-changing. I strive to instill hope back into every cancer patient who is beginning a journey that can be scary, painful and uncertain. I want you to have confidence in my caring and successful approach to treat your cancer. I take the time to carefully listen to the physical and emotional feelings you’re experiencing and address any questions or concerns in a way that makes sense. I explain your complex medical condition in depth and offer solutions in a straightforward manner, delivered with the utmost compassion."